Subscription & billing

Free vs Premium vs Family, how to manage, cancel, and switch.

title: "Subscription & billing" description: "Free vs Premium vs Family, how to manage, cancel, and switch." category: "billing" order: 1

What you get on each plan

• Free — unlimited logging, 50 saved recipes, 3 plate scans/month, one community.
• Premium ($5.99/mo) — unlimited plate scans, AI coach with memory, unlimited pantry items, video recipe import.
• Family ($11.99/mo) — Premium for up to 5 people who eat together, shared meal plans + grocery lists, per-person goals.

Free trial

When you sign up, you get 7 days of Premium automatically. No card required. Beta testers get an additional 30 days via their invite code.

Switching plans

Settings → Subscription. Upgrades take effect immediately and prorate. Downgrades apply at the end of the current billing period.

Managing your subscription

• iOS — App Store → Apple ID → Subscriptions
• Android — Play Store → Profile → Payments & subscriptions
• Web — Settings → Subscription → Manage (opens Stripe billing portal)

Refunds

We follow the platform store policies:

• iOS: refunds go through Apple (reportaproblem.apple.com)
• Android: refunds go through Google Play
• Web (Stripe): contact support@bragi.fit within 14 days — we approve in good faith

Canceling

Cancel anywhere you can manage subscriptions. Canceling stops the renewal — you keep Premium until the period ends, then drop to Free. Nothing you saved is deleted.

Still stuck? Email support@bragi.fit — we reply within 8 hours.